FAQ

What does bespoke mean? How is it different than made-to-measure?


be•spoke adj: said especially of clothes. Making or selling custom-made clothing. A bespoke tailor. The word bespoke has its roots in Savile Row, where it refers to clothing made to a client’s exact specifications. Bespoke tailoring involves the creation of a unique pattern for each client, differentiating it from made-to-measure, which makes adjustments to a block pattern. The Savile Row tradition of bespoke tailoring, which Manesh Manolo adheres to in all its full bespoke clothing, requires that garments be sewn principally by hand, with only long seams finished on a sewing machine.




How does the process work?


We believe ordering custom clothing should be as much fun as wearing it. When you first come in, we’ll start by asking a few questions about your tastes and preferences to get to know you better. Once we understand what you like, we’ll help you choose from our wide range of fabrics and styling details. If you need a little extra fashion advice, you’ve come to the right place. Clients value the expert and honest guidance they receive throughout the process. We’ll happily give you our suggestions on everything from the cut that works best for your build to designs and colors that are most flattering on you. Once you’ve designed your new clothes, we’ll take extensive measurements to ensure a precise fit. We’ll contact you upon completion of your garments to schedule a fitting. If any alterations are needed, this will be done within a week or two.




What is a 'muslin' fitting?


The “muslin” or “basted” fitting process (also referred to as a test fitting) is a crucial step in the full bespoke pattern making process that ensures you receive the most optimal fit possible. After taking your initial measurements, we draft your unique pattern and make a test garment that is “basted” together, meaning the pieces have been loosely sewn so it can be easily taken apart and re-adjusted to your body. Once we have fit you in this test garment, we revise your pattern as needed before cutting the actual fabric for your finished garments. The basted process enables us to make fit corrections that may not otherwise be possible on a finished suit.




Should I make an appointment?


Yes, please. We work by appointment so that each client receives the attention he deserves. We’re happy to accommodate same-day fittings whenever space is available, so don’t hesitate to call or email us, even at the last minute. With advance notice, we can generally accommodate appointments any day of the week and at virtually any time of day — just ask! To book an appointment, click here




How long will my appointment last?


On average, a first-time visit takes about 60 minutes for the design and measuring process. Of course, this varies depending on the client and the nature of the order.




How long until my clothes are ready?


SHIRTS
First-time orders typically take one week for the initial test shirt and another week for the remainder of the order. Subsequent orders take approximately one to two weeks.
GARMENTS
Made-to-measure orders typically take one to two weeks. First time orders for full bespoke take an additional two weeks to account for the muslin fitting. Subsequent bespoke orders take two to three weeks. These delivery times are estimates only and vary on a case by case basis. Expedited service with guaranteed delivery time is available for an additional charge.




How much do your clothes cost?


Made-to-measure suits start at HK$ 3800.00 and full bespoke suits start at HK$ 10,000.00. Made-to-measure tuxedos start at $ 6800.00 and bespoke tuxedos start at $12,000.00.
Custom shirts start at HK$ 550.00 for house fabrics and $850.00 for branded fabrics such as Albini and Thomas Mason.

Custom jeans start from HK$ 2000.00 up.
As with all custom clothing, prices can vary greatly depending on the fabric and style selected. Special requests that require additional design work or supplemental pattern-making will be quoted on a case-by-case basis.




What fabrics do you offer?


Manesh Manolo has a wide range of clothes to choose from many of the world’s finest mills including selections from the finest mills in the world such as Lanificio Cerruti, Ermenegildo Zegna, Loro Piana, Scabal, Reda, Vitale Barberis Canonico, Thomas Mason to name a few.
Our fabric collections include wools, pure linens, cashmere and a variety of designs from lavish solids, subtle glen checks, micro herringbones, and jacquard stripes..Luxurious Japanese Bemberg linings provide our suits with a light, durable and silky-smooth feel, and ultimate breathability.




Can my suit be altered if I gain or lose weight?


Generally, yes. We leave extra seam allowance in our bespoke garments, allowing them to be easily altered. We offer free alterations on all bespoke garments for six months from the time you take them home. For made-to-measure orders, we offer one round of complimentary alterations within two weeks of the garments being delivered. Complimentary alterations offered on made-to-measure garments are coat waist circumference, sleeve length, pant length, and pant waist, seat and crotch sizing. Other alterations will be charged a la carte. For more information, please contact us.




How should I care for my new clothes?


SUITS
After each wear, hang your suit outside the closet overnight so that moisture and odor can escape the fabric. Hang your trousers long-ways from the bottom hem with a pant hanger – this allows the weight of the garment to pull wrinkles out naturally, thus reducing the need for pressing.
Your suits should be dry cleaned only if they become physically dirty, and generally should not be cleaned more than a few times a year. If your garment isn’t visibly dirty but needs a refreshing, use a hand-held steamer or have it hand-pressed by a reputable cleaner. Although dry cleaning itself (if done properly) won’t damage a garment, far too many cleaners fail to adequately maintain their equipment and often use dirty chemicals in the “cleaning” process. Moreover, poor quality pressing can make your suits look old, tired and damaged after only one press. Invest in the best quality dry cleaner in your area to take care of your suits.
SHIRTS
Unlike suits, shirts can be laundered with water, although dry cleaning is also an option. Shirts should be laundered using warm, not hot, water, and hand-pressed with a warm iron. Find a cleaner who actually does their shirts in-house, as most send them to large commercial laundries that use very hot water and strong chemicals for soil removal. This harsh process will take away from the life-span of your shirts. Refrain from using any starch on your shirts. It causes the cotton fibers to become brittle, which in turn can cause the fabric to wear out more quickly. Be sure to remove your collar stays before sending them to the cleaner. The stays will leave scorch marks if the shirt is pressed with the stays still in the collar. Of course, a good cleaner will remove your collar stays prior to the wash and replace them after pressing, but why take any chances. If you have issues with underarm stains, ring around the collar, food spots, etc. apply a stain remover as soon as you take off the shirt and have the shirt laundered as soon as possible. The longer a stain sits on the fabric, the hard it is to have removed. Keep in mind that some shrinkage will occur in new shirts. After one or two washes a new shirt will shrink approximately ¼ to ½ inch the collar and sleeve length. This amount is already built into your measurements, so if your shirt feels a touch big when you first get it, don’t worry.




Can you tell me about your referral process?


We appreciate that most new clients come to us through word of mouth recommendations from other clients.

If you’re an existing client and send a friend to us, your referral will receive 10% off his first order by mentioning your name. Better yet, you’ll get a credit equal to 10% of his or her order value.
Referral credits apply exclusively to new orders and are non-transferable.




What are the terms and conditions for your promotional offers?


We strive to deliver uncompromising quality and service at a competitive, fair price. Therefore, discounts, gift card extra value, referral credits, and other promotional offers may not be combined with other discounts or offers and may only be redeemed against full-price merchandise. We respectfully reserve the right to amend these terms at any time with or without prior notice. For limited term offers, expiration dates and maximum values stated in the offer will be strictly applied. If you have additional questions, please contact your stylist. We are always here to help.




How does payment work?


We accept all major credit cards as well as cash, check and wire transfers. Clients have the option of paying in full when an order is placed or making a half payment.




What if I decide to change or cancel my order?


We make every effort to accommodate our clients to the extent reasonably possible. Once a bespoke order is placed and a deposit is paid, we immediately order your fabric. Once a garment has been cut, no modifications can be made to the order. Once a made-to-measure order has been submitted, no changes or cancellations can be made





FURTHER QUESTIONS?

We are happy to answer any other questions you may have. Please send us an email to contact@maneshmanolo.com or submit your enquiry:

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+852 9122 1862

+852 2523 5517